Business process automation

How do you automate a complex, regulated quoting process?

The problem

This team’s quoting process was intricate and bound by statutory regulation. Every quote took an enormous amount of time to produce, which pulled highly skilled people away from their core work. It also cost them deals, because competitors could often quote first.

What we did

We mapped the rules and statutory constraints behind every quote, then encoded them into an automation that assembles a compliant draft from a handful of inputs. The team shifted from building each quote by hand to reviewing and approving one. What took hours now takes minutes.

The result

Quotes now go out quickly, often ahead of competitors. The skilled team is back on the work that needs their judgement, and the regulatory rules live in the system, so getting a quote right no longer depends on one person remembering every requirement.

See it in practice elsewhere: choosing the right CRM for a small team and automating weekly market insight. This is one application of our business process automation work; the usual starting point is to map your business first.

Is your quoting holding you back?

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